Return Policy

Effective: March 1, 2021
Updated: March 1, 2021

Pier Gear’s Return Policy

Pier Gear offers a 15-day return policy on most products. All products must be returned to the manufacturer for replacement. Refunds and returns for items purchased at Pier Gear resellers are subject to the Reseller’s policies.

  • Returns with an original sale receipt or pack slip will receive a refund based on the initial form of payment.
  • If you purchased a Pier Gear product through Pier Gear’s Reseller Network of retail stores, you must return the item to the store where you made the purchase. This return is subject to that store’s return and refund policies.
  • Returns for online Pier Gear purchases with a gift receipt will be offered an even exchange.

Pier Gear reserves the right to limit returns or exchanges regardless of receipt.

Product Exclusions and Restrictions

  • Items showing use or wear are not accepted for returns or exchanges.
  • There is a 15-day return policy on all opened products. The returned item must be received back to the Pier Gear shipping address within 15 days of purchase.

Want to Become a Pier Gear Dealer?

Thank you for your interest in carrying our boat dock accessories. 

Please fill out this simple form and we will follow up with you to discuss options and details.

Dealer Inquiry Form

boating safety with Stable Cable by Pier Gear

Thank You for Your Interest.

We look forward to the opportunity to help you service your customers.

Thank you again for your interest and we will follow up with you in the very near future.

In the mean time, contact Tom Baker at:

Telephone: 402.884.0091